Prima continue to strengthen Customer Care Team

Prima are delighted to announce that Becky joined our Customer Care Team last month.

Becky brings a wealth of customer service experience from previous roles within the Home Retail Group to help strengthen our department. As we’re in the testing phase of rolling our all-new support platform for our users, Becky is having a positive impact already creating, modifying and editing new help content ready for our users.

Customer Services Director, Steve Dennis said: “It’s great to have someone of Becky’s calibre to improve our support experience. She has fit in immediately with the team, proved to be a very quick learner, and I believe her pleasant & happy service approach will be a hit with our customers.”

Becky added: “I was so happy when I received the news that I’d been offered the position at Prima Software! I’ve always worked in a role that deals closely with customers, so I am excited to bring what I know to an industry that’s brand new to me. The team have made me feel so welcome so I can’t wait to work alongside them and our customers!”

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