Switching ERP doesn’t have to be scary. Let us show you how smooth it can be.

Switching ERP doesn’t have to be scary – in fact, with Prima, it’s smoother than you might imagine.

When you’re thinking about changing your ERP system, it’s natural to worry about disruption, data migration, and the steep learning curve. At Prima, we’ve designed our onboarding process to take the stress out of switching, so you can start enjoying the benefits of our software as quickly and confidently as possible.

Your Journey Starts With Understanding Your Business

As soon as you sign up, our onboarding team is ready to get to know you. We start with a detailed business review, asking the right questions to understand your current processes, your goals, and where you might want to make changes. This isn’t a one-size-fits-all setup – we tailor Prima to suit your needs from day one.

A Step-by-Step, Hands-On Process

From the very first call, we guide you through every stage of getting set up. That means configuring your database to match your requirements, extracting and checking your data, and making sure your webstore is exactly how you want it before you go live.

If you love the way some of your current processes work, that’s fine – we’ll match them. But we’ll also show you where Prima can help you do things faster and smarter with built-in automation that can save you time and make your workflows smoother.

Ongoing Support Beyond Go-Live

Once your initial training is complete, you won’t be left on your own. We hand you over to our Orientation Team – a dedicated group who provide extra training sessions and answer any questions you have as you settle in. You don’t even need to log a support ticket –  they’ll proactively check in and arrange sessions at times that work for you.

Why Choose Prima?

Switching ERP is a big decision – but with Prima, you don’t have to face it alone. Our experienced onboarding and orientation teams make the process seamless, so you can focus on running your business while we take care of the rest.

If you’ve been thinking about upgrading your ERP to something more modern, flexible, and user-friendly, now’s the perfect time. At Prima, we don’t just set you up and leave you to it — we pride ourselves on giving our users exceptional ongoing support, genuine care, and a constant stream of new developments to keep you ahead of the curve.