Positive. Fun. Supportive.
Company Values
Our Core Values Drive Success, Collaboration, and Growth
We know how important people are to a business and we want to ensure every member of our team feels encouraged to pursue their goals. Our desire for our team’s success helps us to support our customers with their own ambitions.
”Working at Prima is genuinely rewarding. The team is very supportive, there is a real sense of purpose in what we do. It’s the kind of place where you’re encouraged to grow, take on new challenges, and actually enjoy the journey.
LauraOrientation Consultant
3000 +
Users
Over 3000 users in the US and Europe power their business with Prima's industry leading software.
40 +
Employees
Our average employment length is over 8 years, with many of our team having worked for us for over 10 years!
3
Continents
Our team work across 3 continents - Europe, North America, and Asia. A truly global community.
100%
Promotion From Within
Our senior leadership team started their careers on our support desk, giving them first-hand experience of what customers need.
Meet The Team
Find out more about the people behind Prima. Our team are at the heart of everything we do, all with the same aim: enabling customers to grow.
Steve
McLaughlin
CEO
Ian
Buckley
Managing Director
Mike
James
Non-Executive Chair
Joanne
Woodman
Accounts Manager
Tim
Capper
Sales Director
Rob
Harper
Marketing Director
Oliver
Rowles
UK Sales Director
Teamwork
We collaborate closely with colleagues, customers, and suppliers to achieve shared goals and build lasting success.
Continuous Improvement
We’re always looking for smarter ways to work, finding innovative solutions that drive us and our customers forward.
Honesty
We’re open and direct in everything we do, building trust through clear and professional communication.
Ownership
We empower our team with the tools and trust to grow, take responsibility, and make a real impact.
Customer First
We actively listen and act on feedback, keeping our focus on helping customers succeed.
Positivity
We tackle challenges with a solutions-driven mindset, turning obstacles into opportunities to grow.
People
Our people are Prima. We promise to be kind, supportive and inclusive to all. This helps us to maintain a caring, family environment whilst delivering a professional service.
Diversity and Inclusion
We respect and value everyone’s individuality, creating a workplace where everyone feels they belong.
Supportive Culture
We work together, look out for each other, and always offer support when it’s needed.
Caring and Professional
We combine a welcoming, family-like atmosphere with a commitment to delivering top-quality service.
Positivity
Together, we create an environment to harness energy and enthusiasm. When faced with challenges or opportunities, our passion and positivity empower us to unlock our creativity and generate the most effective and innovative solutions.
Collaboration
We bring our energy together to face challenges head-on and find the best way forward.
Thinking Differently
Our enthusiasm helps us stay creative and come up with smart, practical solutions.
Positivity at the Core
We approach every challenge with a can-do attitude, turning obstacles into opportunities.
Partnership
We relate to our colleagues, customers, and suppliers as partners. Together we shape the future of Prima. We engage proactively, we listen, and we deliver with a real open & honest, professional approach. Mutual success is always the desired outcome.
Building Strong Partnerships
We work closely with colleagues, customers, and suppliers to create shared success and shape a better future for all.
Proactive and Transparent
We communicate openly, listen carefully, and approach every interaction with professionalism and honesty.
Focused on Mutual Success
Our goal is always to deliver results that benefit everyone involved.
Progressive
We are committed to continually developing our products and services to protect the future of both our customers and employees. We achieve this by listening to our customers and consistently reviewing individual performance and behaviours.
Driving Progress
We constantly improve our products and services to support the future of our customers and team.
Customer-Focused
By listening to our customers, we ensure their needs shape what we do.
Accountable Growth
We regularly review performance and behaviours to keep moving forward.
Building Strong Partnerships.
We relate to our colleagues, customers, and suppliers as partners. Together we shape the future of Prima. We engage proactively, we listen, and we deliver with a real open & honest, professional approach. Mutual success is always the desired outcome.
Explore More
More About Our Company
Who We Are
We Are A Customer-Focused Team Committed To Growth.
We’ve built a positive, fun, and supportive culture where people can growth and success can thrive.
Culture
Our Company Culture Is Why We’re Different.
Our core values: People, Positivity, Partnership, and Progressive – shape everything we do, driving us and our customers forward.
Meet The Team
Our People Make Prima What It Is Today.
We strive to create a workplace where our people can achieve their best, growing their careers in a supportive and inclusive environment.
Careers
Our Core Values Drive Success, Collaboration, & Growth.
At Prima, we believe a workplace shaped by a culture of positivity, collaboration, and growth is key to our mutual success.
US: (404) 806 4245
smartcloud@primaedge.com